[인간관계론] 피드백의 중요성(영문)

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레포트 > 사회계열
2011.03.07
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[인적자원관리] 인적자원관리(HRM)와 인적자원개발(HRD) 사례 연구

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[인간관계론] 피드백의 중요성(영문)에 대한 자료입니다.

Content

Definition of Feedback
Why we need feedback
Types of feedback
Text summary
Interview
References
Conclusion

본문내용

III. Interview – Observing the real Feedbacks in the Korean company (from JeongWon Lee, HRD manager in STX Corporation)

Q1. Does STX Corporation have specific feedback system using now? If STX has it, what is it?

A: Yes it has. The feedback system is like this; when I set the goal of tasks this year, I must have a face-to-face talk with my team leader. About three times a year, even when I am in the process to achieve them, I must do with him. If we do not it, the evaluating system cannot be finished. This is not like step1,2,3 but there are many unofficial meeting for that. Also to rookies we have mentoring system talking to seniors who work at different department. They can get feedback about from small worries at company to result of their own tasks.

Q2. We thought that whether some feedback systems can be applied in companies or not depends on the corporate culture, because the two-to-four minute feedback session sounds too ideal to apply at Korean companies. What is your opinion about this as a HRD manager?

A: I can agree with you for some reasons. In the past, feedback systems were not boosted in Korean companies. This is because Korean companies tended to have conservative or authoritative corporate culture like top-down relationships. Workers were not accustomed with evaluations, even they should consider revealing the results of tasks due to so called “the warm human affection(정)” so, some workers can be sorry to others to open the results. However, as time goes by most companies have acknowledged and emphasized the importance of feedback. So, more companies are trying to do it. Actually STX is the company which has somewhat conservative culture, but we are changing using more feedback system.

Q3. Do you have in mind any feedback system that you want to apply at STX Corporation?
Yes I have. It is similar with the two-to-four minute feedback. ‘Three

#인간관계론 #관계론 #중요성 #피드백 #인간

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