분야
hwp OK, how would you like this ship?
Standard ground takes 7 to 10 business days,
or if you need it tomorrow, we can
overnight it for an extra $20.
Well I dont need it tomorrow.
Well Im a Supervisor here
I can knock it down to 15 for you.
Well thanks. Im tempted.
Im so impatient.
Hey for me,
instant gratification.
Alright. What the hell, ship it overnight
- No problem.
If you have any other
questions call anytime.
My name is Todd Anderson.
- Thanks Todd.
- Your very welcome
I need you in my office.
Is this gonna take a while?
I just ordered from Thai
Garden and Im pretty fast.
So you like spicy food? That뭩 interesting.
Close the door please.
Why is that interesting?
Todd, we decided to
restructure order performance.
- Restructure how?
- Offshore the whole department
- Good one.
- Im not kidding.
Check out this spreadsheet.
Any American job that뭩 done on the
phone or online is going overseas.
- The savings are incredible.
- Is this some weird of physiological test?
Like a ritual hazing for the
annual review.
Its not quite time for your review Todd.
You been working coming
up on 4.5 years, not 5.
You cant outsource Order Fulfillment.
Our catalog is patriotic knick-knack
If a factory working from Wisconsin
call the 800 number to buy this...
and get a person from another country,
Theyll flip out.
That뭩 where the accent training comes in.
You expect me to walk in there
and tell everyone Im sorry your
job has been outsourced?
Ill do it.
- So Im fired too?
- No. Not at all.
- But I manage fulfillment.
Now you dont need me here.
- Your right, we dont need you here.
We need you at India.
Someone gotta train the new guy.
- And after that?
- We find something for you,
company growing.
- Well find something for you?
- Course youre free to quit.
But you havent
vested your stock options yet.
Quit now and youll give it up
Plus your pension and medical
and youll be out there, in a bad job
market with no unemployment benefits.
As this guy in about 20 minutes.
No way.
Im not going to India
to train my own replacement.
All you need to do is visit the call center,
improve the minute per incidents...
and make sure the new guy up to speed.
What this new guy get paid?
- Half a million.
Rupee.
Thats $11.000 a year to do your job.
As 8, for the price of one
What are you gonna do?
Come on, lets get MPI down to 6.
- No, Im not going.
- Its a short trip, you like spicy food?.
- Dave, Im not going to India.
I gotta get to a train station?
Hi, can you get me to the
train station?
- Oh crap. No, I wanted a Taxi.
- No problem.
OK, sorry. Ill grab my bag.
Thank.
No, stop, stop.
Go, go.
Do you like India?
- Its interesting.
Its the best country.
No problem.
No problem you just jump. Jump.
- You must jump the train
- Theres no room.
You must jump. Jump.
I take one of those.
No change, no change.
That뭩 OK. Im dying of thirst.
Keep the change.
Yes, that뭩 fine.
Are you Mr. Toad?
Yes. No. Todd. Todd Anderson.
Western Novelty.
- I sent a car, but you were not there.
- I didnt see it.
I had to take one of
those taxi go kart thingy.
So sorry for the confusion.
Im sorry please to me you, Mr. Dood.
Im Purohit Narsimacharaya
Virajnarianan. But you can call me Puro.
Puro. Ill take you to your hotel.
Please come.
Sir, please come back.
Im here.
Im waiting for you.
Good night, good morning.
- Please come.
You like India?
Bombay doesnt look crazy, but
Gharapuri looks different. Schoner.
Bombay is terrible.
Gharapuri is very clean.
You have a business card, Mr. Toad?
- Todd. Please call me Todd.
Executive Vice-president of Marketing and
Order fulfillment. Very impressive.
Not as impressive as it sound.
What I really do, is sell kitsch to redneck.
Now I train some other
schmuck to do it.
- May I ask a question?
- Yes, go ahead.
Would you kindly be telling me,
what is kitsch, and what is redneck,
and what is schmuck?
Kitsch is garbage that people buy.
- Redneck basically mean farmer.
- Farmer?
and schmuck?
That mean a nice guy.
You the person Im here to train?
Sorry, I didnt realize that.
Im so fortunate to be learning the way
of American business from you, Mr. Toad.
Todd. Please just call me Todd.
- Your first trip to India?
- Yes
Some foreigner who come here
do not experience it well.
But I cant tell, you are a different breed.
A very good traveler
Strong, and ready for anything
and everything.
That뭩 very kind of you.
Why do you say that?
Most foreigner cannot eat cola
