Company Heroes:
Byung-Woo Lee, Hyun-Bong Lee, Hong Jong Man
Emphasis on Environmental motivation
Effective Organizational Communication
Downward communication
Upward communication
Three types of control:
Feedfoward Control
Financial Control
Operational Control
Important roles of Information System
Web Sites
To gather information form the customer
1) Organization culture
Trust
- 디지털신경망 [Bill Gates]
1) 인간의 신경체계를 기업에 적용한 것
2) 적절하게 통합된 정보의 흐름을 꼭 필요로 하는 부서에 적시에 제공하고, 인간의 사고력과 협동을 통해서 판매, 고객, 그리고 통계 등과 같은 정적인 정보를 변형시켜 제품을 설계하는 것
3) 정보의 흐름은 체계적인 시스템 속에서
shareholders, customers, employees, and the automobile industry stakeholders to contribute to the harmony and prosperity.
Goal
For the Five years SOUL seeks to achieve the following goals
- Non-financial goals
1. Development of a new CUV market in Korea.
2. Improvement of KIA Motors' brand image through SOUL.
3. Satisfaction of customer's needs that customize their car through tuning
σ는 산포를 나타내는 척도로서 산포(σ)가
작아져 주어진 규격 내에 6개의 σ가 들어
갈 수 있는 수준을 6σ라고 이야기 함.
비즈니스의 모든 결함을 「일백만회
Operation에서 오직 3.4회의 결함만이
발생되도록 시스템을 구축하는 것」임.
3.4PPM은 3.4DPMO를 의미하며 DPMO
값은 평
ⅠDescribe the company
Brief presentation of corporation
1. History and Vision
In 1966, the parent corporation of STX Pan Ocean - BumYang Shipping Company was founded, focusing on Marine Transportation. During 90’s the company developed a lot providing shipping and container services. In 2004, the company changed its name as ‘STX Pan Ocean’, and the following year, 14 July 2005, the com
1. About HMC
Hyundai Motor Company is an automobile manufacturer in Korea. The Company markets the Atoz Prime, Getz, Accent, Elantra, Hyundai Coupe, Sonata, Grandeur XG and Centennial passenger cars; the Trajet, Terracan, Tucson, Santa Fe, H-1 and Matrix recreational vehicles, and commercial vehicles, which include trucks, buses, tractors, and specialty vehicles, such as refrigerated vans, r
Shareholders” and/or “Management Discussion of the Company” given in the Annual Report. What does the management conclude about the company’s financial conditions? What are the primary indicators of the company’s financial strength in the eyes management?
1) Letter to the Shareholders
Dear shareholders,
This year has a lot of issues such as acceleration of convergence of t
기업 선정 배경
신한은행
한국 순수 토종 은행,
고객 만족의 대표 은행
한미 자유무역협정(FTA) 협상의 타결로 금융 산업 분야에 관심이 집중
- 위기 인가, 기회인가
신한은행의 ‘고객 만족 경영’ 분석
글로벌시대의 리딩뱅크로 거듭나기 위한 전략 탐구
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.
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Planning – 1) 고객 만족