factors and improvement factors.
3. Service factors
Pre-Transaction Service
1) Safe Log-in Service - General public certificate Log-in
Nowadays, concerning about personal information management is growing in community and incidents which is related to leak out the customer information is increasing. Because of the fact, The 11st provide the general public certificate log-in service t
compensation policy, most firms offer both stable wages and incentives to their workers. Compared with foreign financial firms, Korean firms tend to treat their workers in terms of egalitarianism. It’s based on the Korean culture which emphasize on harmony and collectivism. However, their compensation system still guarantee incentives base on the workers’ own productivity rather than traditio
3. Discussion of Mckinsey 7-S
3.1 Shared Value
Hanwha shares a sense of trust and loyalty; its group vision is to “become a top-tier enterprise that enriches life and promotes advancement of customers, society and humanity as a whole.” The “Hanwha spirit” of trust and loyalty is the basis to this pursuit. This is emphasized in their recently declared corporate identity of “TRI,” whi
2. Discuss how employees determine whether the organization treats them fairly.
조직으로부터의 공정성 지각은 어떻게 이루어지는지
결과 공정성(outcome fairness) - 징계나 해고가 이루어진 결과에 대한 공정 강조
① 직원에게 적용되는 결과의 일관성이 유지될 때
② 결과에 대해 직원들이 납득할 수 있고 사전 지식이 있