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3. SOFTWARE
3.1 Web Software_ WISELOG
G market uses CRM software named “Wiselog” provided by “Nethru” company. This program analyzes click pattern, key words, influx/purchase scenario, and many other data. It also manages and provides various measuring indexes using packet sniffing, script way, and server log way. Since these kinds of information are so volatile and extensive
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2002. CGV Total attendance has topped 4700 million
To change a name, CJ CGV
2005. Opened CGV IMAX
Total screens has topped 200 hundred
2006. The first time, opened digital movie
Total screens has topped 250 hundred
A personnel appointments system organizing new team including existed supervisor, store manager and manager to support new
Measuring Customer Satisfaction
Existing Environment
SAP enterprise resource planning software(ERP), SAP and non-SAP banking applications, legacy systems
Database
Oracle
Hardware
IBM
Operating System
IBM AIX
II. Multi Brand CRM (SAP CRM + SAP NetWeaver TM)
The challenge
Volkswagen Financial Services pursues a consistent CRM strategy in customer care. Processes and
hairpin resonator and applies it to the design of an X-band
oscillator. The measurement of the resonator itself shows that the
suggested resonator provides a higher loaded quality factor with
reduced circuit area compared to the conventional hairpin
resonator. The oscillators are designed to operate at 9.2 GHz
using the conventional and novel hairpin resonators, to compare
the phase noise p