분야
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E-mail 작성법
Action 1. 5W1H의 원칙에 맞게 작성
(who, when, what, where, why, how)
* Who is going to be in charged of our company?
* What model do you recommend as the best choice?
* Where is your nearest office from our Pusan factory?
* When will you be able to ship the first lot?
* Why does your newest model have RAM card slots?
* How can I receive your latest catalog?
Action 2. 메일 작성은 정확, 명료, 간결, 예의 있게 작성
영국식
미국식
Judement
Colour
Draught
Defence
centre
Judment
Color
Draft
Defense
center
1. 철자를 정확하게 기입하는 것이 중요하다
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2. 명료하게 작성
① 주절과 종속절의 확실한 구분
(X) Our suppliers have a good track record and we will continue to use them.
(O) Because our suppliers have a good track record, we will continue to use them.
② 구체적인 기술
(나쁜 예) Your order will be shipped very soon.
(좋은 예) Your order will be shipped this week.
X
O
In the amount of
under date of
with regard to
For
Of
About
3. 예의를 갖춘 문장 사용
(X) I need to be picked up at the airport.
(O) If possible, can you arrange to have me picked up at the airport?
(X) Send me the sample by May 7.
(O) If possible, please send me the sample by May 7.
4. 간결한 문장 사용
① 불필요한 낱말이나 절의 삭제
② 문장의 3부 구성을 기준으로 불요불급의 낱말 삭제
* 주제를 설정한다 - 무엇에 대한 문서인가
* 결론을 쓴다 - 무엇을 바라고 있는가
* 보충설명을 한다 - 이유 또는 그 배경은 무엇인가
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보통예문
We are interested in placing a bid according to your conditions.
We have received you e-mail of august 15, 1999 concerning the Modem-P11 Project.
In reply, we would like to express our sincere interest in building for your most interesting and innovative project, as per the terms and conditions you have indicated in your proposal.
Please accept our warmest thanks again for your invitation. We would be most grateful to you if you could send the relevant legal documents to us soon.
문장의 3부 구성을 적용한 예문
Thank you for your e-mail of August 15 concerning the modem-P11 Project bid.
Would you please send us the necessary document by Friday, August 18.
We are interested in placing a bid according to your conditions.
