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분야
pptTQM WHEEL
ESSENTIAL ELEMENTS OF TQM
DEMING CYCLE
APPLICATION OF TQM IN MEDICAL SERVICE
PROBLEMS OF MICHIGAN HOSPITAL
1.UNDERSTANDING THE PROCESS
2.COLLECTING DATA
3.ANALYXING ROOT CAUSES
4.SELECTING THE ALTERNATIVE
5.MEASURING CHANGES
6.APPLY TO ALTERNATIVES IN WORKSHOP
THE MERITS AND DEMERITS ABOUT INTRODUCTION OF TQM
Suppliers selection Examination of Customer Satisfaction
Study of Appropriate medical examination security
Quality measure index
Patients comment card
Survey of doctors evacuating patients
Survey of payers
A Superior Medical Education and Progress An increment of Study Investment
Attracting Prominent students
Collecting the student's opinion
Financial Supporting of a graduate school
Employers selection Survey of medical workers and staff members
Survey of organization culture
The rate of preservation
Feedback of staff members
Study on wages
Safety report
Assistance of education
Communication strategy
TQ general control program
TQ orientation program
TQ cognizance program
Team training program
Business diversification
1. Identify the problems and Analyze.
2. Willingness of CEO and Continuous support.
3. Improvement of organization culture and Pursuit of business rationalization .
