소개글
성공적인 국제 비즈니스를 위한 비언어적 커뮤니케이션(영문)에 대한 자료입니다.
목차
INTRODUCTION
BODY
Ⅰ. The significance of the nonverbal communication
A. The reason nonverbal communication is regarded as a vital element in business
B. The importance of comprehending cultural background in nonverbal communication
Ⅱ. Facial expression, gesture and posture in business
A. Face expression
B. Gesture, posture and personal space
Ⅲ. Comparison between “High context culture” and “Low context culture”
A. Facial expressions
B. Gestures and postures and personal spaces
CLOSE
본문내용
B. The importance of comprehending cultural background in nonverbal communication
The work environment is getting much bigger and more diverse than ever now. Thus, there are many chances for workers to communicate with people from other country. As you can see from above, the incident of President Bush with Aussies proved that the nonverbal cue could interpreted differently based on culture. According to Birdwhistell, well known scholar for nonverbal communication studies, no expressive movement has a universal meaning and that all movements are a product of culture and not biologically inherited or inborn, which proved the fact that we must consider cultural elements in business communication. (qtd. In Hinde, 297)
Ⅱ. Facial expression, gesture and posture in business
A. Face expression
1. Smile
The more you smile the more positive reactions others will give you. A smile sends a positive message and is appropriate in all but a life and death situation. Smiling adds warmth and an aura of confidence. In business communication, considering you expression will be more receptive. (Lastname, pagenumber)
2. Eyes
In order to exchange clear signals for getting attention, rapidly rising and dropping eyebrows helps the most. Furthermore, looking at a triangular area on the receiver’s face between the eyes and mouth is crucial during social meeting. However, the glancing sideways, darting eyes, extended or quick