소개글
[호텔관리] 메리어트 호텔 Marriott 분석(영문)에 대한 자료입니다.
목차
1.History of J.W Marriott / Intro of Marriott Seoul
2.I.T System
3.Types of Rooms
4.Facilities and Events
5.Local Attractions and Features
6.J.W Marriott’s HR Management
7.J.W Marriott’s Service to Community
8.Organization Structure / SWOT Analysis
9.Q&A
본문내용
I could not continues on with the reservation because I needed to pay and make an actual reservation to see more.
The hotel reservation procedure
Consist of superior, suite, Executive Floor
Morning Call Service
Refrigerator / Minibar
Personal Safe
Movies(Must Pay)
Gold Card : If you have a gold card you can get up to 390,000WON in discount
Marriott Rewards : Can gather points from any Marriott hotel around the world
Essential Skills for Supervisors and Managers(ESSM)
Seven Habits
Navigating Through Change
TC-1, TC-2 : Trainer Certification
CMLC Creating Marriott Leadership Culture
DYDO : Develop You Develop Others
Negotiating Skills
Positive Association Relation Skills