분야
docx2. PROCESS
3. CONSEQUENCE
4. ANALYSIS
4.1 REASONS OF THE CRISIS
4.2 ISSUE INTENSITY
4.3 ETHICAL OR UNETHICAL
5. PERSONAL OPINIONS
6. CONCLUSION
REFERENCE
APPENDIX
Since the companies became enormous organizations which can affect to the whole stakeholders and environment,the decision making of an organization has a huge responsibility in the business area. Because the decision is significant, we have to analyze the decision on the various perspectives such as financial, social, ethical, and so on.
Especially the ethical decision making is getting more important. People expand the idea of shareholders to stakeholders, concern more about the earth and nature, think about the right things what the companies have to do, and realize the necessity of surveillance on the companies.
The results on mixed factors about Toyota recall crisis, by Middle Business Journal, 2010
Toyota Speed-Up Suits Say Problem Goes Deeper Than Gas Pedal, Bloomberg, 2010
Toyota Recall Timeline, by Beasley Allen, 2013
Toyota Recall: Five Critical Lessons, 2010, by Michael Connor
How Real are the Defects in Toyota's Cars?By Megan McArdle, 2010
Foreseeing 1Q of World wide sales of automobiles, Korea Auto gear
Big Five Global Automobile companies, 2012, HanKuk Economist.
Benefits for Hyundai and KIA after Toyota recall crisis, 2010, E-daily news
Toyota and Honda’s Decrease in USA market share,2010, Korean economist
Giving up Speedy Management for Quality, 2010, Korea economist
Interview with the quality manager, Hiroyuki Yokohama,2010, Korean news
Expansion of free service in Toyota, 2010, YounHap news
Dissertation
Study Case: Toyota recall crisis, ThnikPool, Network Synergy, 2013
2009 Toyota vehicle recalls, by Wikipedia
2009-2010 Toyota recalls, by Naver Common Sense Dictionary
Volunteering recall reaction of other companies After Toyota Recall Crisis, 2010, KOTRA
Case Study: Reasons of Toyota crisis, 2010, KOTRA
Thailand Automobile markets after Toyota recall crisis, 2010, KOTRA
Different reactions to Toyota crisis between China market and USA market, 2010, Samsung Economy lab
Textbook
Ethical Decision Making For Business, Fraedrich, Ferrel & Ferrel
