.
25년간 아메리칸 에어라인에서 근무한 리더였던 로버트 크랜들은 ‘예약 전산화 시스템’, ‘선불 티켓 할인, ‘수익관리(가격조정)’ 소프트웨어, ‘단골 우대 프로그램’ 등을 처음 도입한 혁신가이자 아메리칸 에어라인을 세계 최대 수준의 항공사로 키운 장본인이다. 그는 철저한 Task-oriented의
making their own
information technology decisions ?
-Should IT infrastructure be centrally controlled and managed?
-What is the relationship between central information systems management
and business unit information systems management?
-How will infrastructure costs be allocated among business units?
Each organization will need to arrive at answers based on its own needs.
oriented government policy. France has labor laws that are restrictive, but not prohibitive. For example, it is not easy to fire some employees without any specific causes written in document.
2.2.3. Business Culture
To become a French employer, Four Seasons also had to think about French business cultures. In France, to get managers to take accountability for decisions and policies was cruci
1. History
1971년 3대의 보잉으로 운행 시작
1978년 경쟁 속 꾸준한 성장률
1990년 대형 항공사들의 파산에도 133%의 성장률
2009년 현재 취항도시 65개, 보유 항공기 보잉 737기 500대
2. Mission
친절, 봉사, 긍지의 정신을 통해 최상의 고객 서비스를 제공
3. Strategy
저가항공
- 파격적인 항공료마케
Ⅰ. Introduction
1. Selected topics motivation
Southwest Airlines in the United States, many companies struggling with bankruptcy and the outlook is dark red in the airline industry 33 years has continued to fast growth to continue. Interference of large established competitors also suffered from the difficulty 9. With 11 attacks in the industry as a whole undergoing a major crisis, b
system. This must be done in manner that disturbs the normal operating patterns as little as possible, while maintaining acceptable standards throughout the whole of the airport system. The achievement of this basic goal of a modern security operation requires the commitment and cooperation of central and local government agencies, airport authorities, airlines, other airport tenants, police and
systematic problems. Only in this way, by employing an analytical approach, can a security system's strengths and weaknesses be evaluated. Alterations in major policy direction are by a continuous situation assessment of the changing security climate. Factors that can radically alter the security threat in a particular country or at a particular airport are political agitation or unrest and wides
● Head Quarter :
Dallas, Texas.
● Herb Airport :
McCarran
International Airport.
● Passenger transportation : World’s 3rd.
(1st : American airlines, 2nd : Delta airlines)
● Airplane : currently 552.
“Dedication to the highest quality
of customer service delivered with a
sense of warmth, friendliness, individual pride, and company spirit.”
1. For the employee
1. 주제선정 동기
1) 항공 수요의 증대
우리나라는 세계화, 해외여행 자율화, 국민소득 및 여가시간의 증대, 주5일제의 시행으로 인해 항공 운송시장이 활성화 되고 있다. 최근 ‘서울 에어쇼’에 참석하기 위해 방한 한 미국 보잉의 랜디 틴세스 상용기 담당 부사장은 “지금 항공기를 주문하면 기
Ⅰ. 서론
1. DHL Worldwide Express의 설립배경
미국의 법률가 출신인 Dalsey, Hillblom, Lynn 세 사람의 이름 첫 글자를 따서 설립된 DHL은 국제 교역의 증대로 인한 각 국간 화물운송 등 빠른 물류 이동이 요구됨으로써 보다 신속한 사전통관 준비를 위한 선적서류의 긴급한 전달을 목적으로 1969년 미국의 샌프