Introduction
Our team prepared the case on CRM(Customer Relationship Management) in Everland. Actually, we first prepared SCM(Supply Chain Management) in P&G. But many team presented about SCM, so we changed main subject. When we prepare CRM, we thought a concept of CRM is similar to marketing. But we thought every company have to be concerned about customer for continued existence. Everland
Management : 7-Eleven always prepare fresh good supplies.
III. Problems and Solutions
7-ELEVEN began facing several problems as it opened stores for 24 hours a day.
First, the target market of 24 hour strategy was unclear. Later on, 7-eleven stated that its market would include people who require commodities without any bound to specific time of the day.
Second question was “w
2) Before implement the ERP system in Shell Canada
Contractors had to send summarized invoices to Shell Canada, and it would take a contractor between 8 to 20 hours to prepare. Then, each invoice is reviewed by the territory manager and then forwarded to the head office for payment processing, and it would take another 16 to 30 hours per month. At the head office, another 200 hours of work was
management. Asset management is an essential job for insurance companies. With the insurance premium that customers paid, the company manages the money by investing it in various ways. Since insurance company has to pay the money back in the distant future, it has to manage its money safely by preparing for the possible risks in near or far future. For this group paper, our team chose to intervie