Main Subject
Q1. Explain how implementing a CRM system enabled Saab to gain a competitive advantage.
SAAB provides its customers with various customer services. Customers can contact with SAAB through speically designed networks whenever they need help. SAAB offers customers many attractive solutions for customer's needs like customer service, repairment, assurance and so on. Especially, H
비 생산적 활동을 자동화 시스템으로 대체
- 노동비 절감
사람 사이 의사소통에서 언제 어디서나
사용이 편리한 자동화로 바뀜
e.g.홈쇼핑의 자동주문 할인
NFC chip(Near-field communication chip)
휴대용 기기에 신용 정보를 저장하여 카드 대신에 물건 구매
Service that is a combination of the characteristics broadcasting to public or private which can be used as a means of strengthen functions of multimedia and entertainment of Cell phone.
There are two types of DMB, Which is the ground wave DMB and satellite DMB. Ground wave DMB is a Digital broadcasting service that is transmitted through the transition tower on the ground and free watching serv
제목 : 무선 통신과 미래 기술
멀티미디어 서비스(Multimedia Service)
(1) 멀티미디어(Multimedia)
멀티미디어가 무엇인가에 대한 질문의 답은 멀티미디어 전문가들에 있어서도 시각에 따라 매우 다양하게 나타난다. Riehm과 Wingert는 1995년도 독일정부에 제출한 정책보고서에서 멀티미디어에 대한 다양한
Enabling Capabilities
Businesses of all areas will no doubt benefit from the enabling capabilities and power that the 3D holographic projection will provide. Communication between B2B and B2C will take on a whole different level as businesses provide more in-depth care for their customers while intra-communication efficiencies within their business processes will dramatically increase.
Applic