factors and underestimates external factors as influences on someone’s behavior.
Self- serving bias
underestimates internal factors and overestimates external factors as influences on someone’s behavior.
스키너의 강화이론
과거에 긍정적 보상(positive rewards)을 받았던 행동은 반복·강화되고, 과거에 부적보상(negative rewards) 이나 불쾌
Perception
Understanding the perception of the other party in negotiation is crucial. By understanding, we can solve practical problems and reduce the difference. In negotiation process of Ssang-yong Motor Company, we will analyze to the differences of perception in labor-management.
(2) Emotion
Emotional negotiations can not solve the problem. However, an urge to negotiate, make eac
factors for the relationship between suppliers and home-shopping companies is commission, which is a term indication sales commission in this distribution industry. For example the concession level for three different channels: department stores, discount stores, and home-shopping are around 36%, 24%, and 38% for each in 2009. Here, we can see home-shopping firms are taking relatively high conce
service relationship: (Thesis for a doctrinate-2010HY)
- Studies on the customer satisfaction of Seoul Municipal
Hospital services
- Studies on factors of patient’s satisfaction on outpatient
medical service
- Influences Hospital image, physical environment, human
services have on values of perception
- Customer satisfaction and reutilizations of medical services