the following guiding principles:
- Safety will not be compromised
- Be customer driven, both externally and internally
- Develop the attitude that conformance to customer expectations has top priority
- Understand that improvement includes everyone in all parts of the organization
- Bring all employees into the decision making process
- Trust people and their ability to contribute to
Ⅰ. Introduction
1. Why we chose SKT FMI(Future Management Institute)?
Recently, many corporations have established training or educational institutes. Many programs are carried out in many training institutes. The examples are outdoor activities, CSR(Corporate Social Responsibility) education, understanding the history of corporation, the core value of corporation and so on.
It is because
the position.
On the other hand, in external-organization managing system, there’re still some problems. One is that a power structure between headquarter and its related small business is very unfair. To solve this, KT newly introduced so called “Open Ecosystem”. Its aim is promoting small business’ competitiveness and growing together by win-win approach. Another is that KT’s ability
the same time; that results in the better financial position of a company.
ii. Customer satisfaction
Customer relationship management allows companies to provide differentiated products and services according to different customer needs and preferences. As a result, companies obtain theability to divide customers to a lot of different groups. Furthermore, CRM allows companies to come up w
The ERP system has a portal-like interface that allows workers to access the functions and information they need easily.
5) Key factor for successful ERP system implementation of Shell Canada
An important part of any successful ERP implementation is training end users to learn how to utilize the system and to teach them about the functions and abilities of the ERP system. Also, Shell Cana