소개글
SouthWest Airlines(사우스웨스트항공) 마케팅전략(영문)에 대한 자료입니다.
목차
1. Introduction
Backgrounds
Mission Statement
Environments
2. Marketing Strategy 1
4P
Social Responsibility
3. Marketing Strategy 2
Value chain
Holistic Marketing
4. STP
Segmentation
Targeting
Positioning
5. Suggestions
Segment-by-Segment Invasion Plan
Suggestions
본문내용
Mission Statement
The mission of Southwest Airlines is dedication to the highest quality
of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.
“Everything Matters”
Intergrated Perspectives
Includes 4 main Marketing Strategy
In SWA’s Case
Provide Stable Work Environment
Equal Opportunity
Creativity & Innovation
Same Concern, Respect, Caring Attitude like Customer
Differentiating from other Airline Companies
Using Direct Marketing
Relatively Simple fare structure
Unrestricted