소개글
DHC 마케팅전략(영문)에 대한 자료입니다.
목차
1.Introduction to DHC
2.STP
3.Statistics
4.Competitor
5.Value Chain Analysis & 4P
6.Marketing Strategy
7.SWOT
8.Conclusion9
본문내용
No.1 ‘direct mail’ skincare company
Customer satisfaction / re-purchase percentage exceeds 50%
Naturalism
Provides health foods
Segmentation
Internet/Mail order sales
Reasonable cost
→ direct transaction
First Sales(1983):
₩20billion
1st place in two months at the online shopping mall
Current Sales(2006):
₩80billion
100% growth rate through online sales
Online Shopping Mall (www.dhckorea.com)
2.5 million online customers
70% of profit is from the online sales
50% repurchase rate (=customer satisfaction measurement)
1st place
domestic cosmetic shopping mall
market share/customer preference of cleansing oil