Company : Korean Air
1) Summary of Korean Air
Korean Air was established in 1962 and have been represented leading airline company in Korea. This company's parent company is 'GROUP HANJIN' and has a subsidiary company 'Jin Air'. Company's vision is 'To be a Respected Leader in the World Airline Community' and company's mission is 'Excellence in Flight'.
Korean Air's business field consist
Flight"
최상의 운영체제
고객 감동과 가치 창출
변화지향적 기업문화
Part 1. 대한항공 소개
서비스 경영
대한항공 주요 사업영역
Part 1. 대한항공 소개
사업영역별 매출점유율
Part 1. 대한항공 소개
서비스 경영
대한항공의 종업원 수
Part 1. 대한항공 소개
Part 1. 대한항공 소개
(일반
CSN company’s logo is a red kapok, it’s a kinds of flower on behalf of Guangzhou, means hospitality.
CSN have 19 branches and 18 domestic sales department throughout the country. At Seoul Paris Sidney Tokyo London and other 53 foreign office
CSN have 777, 757, A330, 380 and other 400 airplane is the 6th of the world.
Everyday have 2000 flights go around the world 169 countries
but also economies of scope. Airline industry regards individual flight as distinct product. They use hub airport and spoke airport to reduce cost. However, we can’t easily guarantee that airline industry will easily enjoy this cost reduction. There are high probabilities that economies of scope might turn into diseconomies of scope such as lead time, malfunctioning and environmental issue.
본문 일부 ->
[지원동기]
아시아나항공은 세계적인 비즈니스 여행전문지인 美 글로벌 트래블러(Global Traveler)誌 로부터 ‘최고 기내서비스 및 승무원 賞(Best Onboard Service & Flight Attendants)’수상 항공사로 선정되는 쾌거를 거두었습니다.
아시아나는 6년 연속으로 동 상을 수상함으로써, 세계 최고의 기
flight possible for each and every passenger.”
Southwest 항공사의 전략은 틈새시장 공략, 비용절감, 독특한 고객만족 서비스를 키워드로 볼 수 있는데, 구체적으로, Southwest 항공사는 비용절감을 중심으로 다음 6가지의 주요한 전술(tactic)을 활용하였다.
첫째, one-model-fleet이다. Southwest사는 1971년부터 지속적
crew)들과의 긴밀한 협조
(8) 수하물
승객의 수하물(Checked baggage)의 연착, 분실, 도난, 파손 등의 문제 발생시 승객의 입장에서 적절하고 신속한 서비스를 제공하는 부서이다.
주요업무 - 수하물 연착, 파손, 분실 시 필요한 서비스 제공, 입국장에서 필요한 통역서비스 제공, 승객들의 원활한 입국을 위한
within the organization that they are expected to share externally with every Southwest Customer.
SOD in Dallas HQ
Manage overall traffic flow
Give permission not decision
Ops Agent
Perform turnaround
Operations coordinating 12 ops departments
Ops supervisor
Check flight schedule before due time
Decision maker
Help ops agent with turnaround ops
Company Name : Korean Air
Date Established : March 1. 1969
Fleets : 125 (As of April 30, 2010)
To be a Respected Leader in the World Airline Community
Excellence in Flight
Operational Excellence
Service Excellence
Innovative Excellence
"Welcome to Chicago, home of the 1908 World Series champions." "We know you have many choices in airlines, and we're just glad you can't afford any of
flights and value promotions to keep the competitive advantage at a stable mode within the competition and it will need to focus more on the core competencies that allow Ryanair to practically and wisely designs suitable airline operations within the bracket of their marketing network services in a market standard-based perspective. Ryanair needs to be goal-oriented and must not stop to rejuvenat