managing for creating and maintaining trades which can satisfy objects of individual and organization.
*Philip Kotler
Marketing is the process of obtaining some values which is corresponded with firm’s efforts of creating some merits for customers and constructing strong consumer relationship
Marketing is the human activity to satisfy needs and desires through the trade.
*Peter Druc
Total Quality Management
Quality
A term used by customers to describe their general satisfaction with a product.
A product that has low defect rate.
Total quality management
A philosophy that stresses three principles, Customer satisfaction, Employee Involvement, Continuous improvement in performance
They to make it their goal to keep
promises to their customer
The best
of their preventive maintenance program. Why could this phenomenon happening?
The basic reason of owner’s hesitate the PM program; is not easy to visible performance. First, the economic value of preventive maintenance is difficult to determine. One of the most important think of the owner is the cost. However, it is difficult to demonstrate the economic effects. Many preventive main
can bring a huge decrease in costs and development of human resource. As a result, constructing an internal knowledge sourcing system which can maximize the effect of outstanding human resource power is necessary for modern companies. In this context, LG Uplus also introduced Blue-I information system as means of Knowledge Management.
is to secure the transport network: routes, prices and performance of carriers from supplier to customer.
Stores
Store: The store is the frontline of our operations. This is where the Customers meet the IKEA range.
Customers
The customer: Throughout the whole chain, from range and product development, through suppliers and distribution to sales and finally to the customer- the overall