Distinctive Characteristics of Service Operations 서비스 운영의 차별화된 특성
Customer Participation in the Service Process
서비스 과정에서의 고객 참여
Simultaneity 동시성
Perishability 시간 소멸성
Intangibility 무형성
Heterogeneity 이질성
1. Customer Participation in the Service Process서비스 과정에서의 고객 참여
서비스에서 fron
Operating the demonstration corner ⇒ attracting customer’s attention
Give consequence to foods: limited consumption with remaining socialist living patterns.
Chinese characteristics that they enjoy eating.
Chinese who like sweet foods => enforcing sweets.
Operating stores under direct managements: It is difficult to deliver fresh fruits, vegetables
Characteristic of Market
- Best quality management
JINRO spares no efforts in making a product with the best quality, guided by the belief that customer support is obtained only through the best quality. Known for its technological strength in creating pure and clean taste as the true taste of distilled liquor using the patent granted for the “alcohol refining method using charcoal made of n
characteristic and in an extension of the problem statement, If reactive FM is lasting, operation and maintain cost of school building will increase.
Especially, Korea Universities are lacking in recognition of facility budget. So they are keeping the previous institution instead of compilation of the budget technique, measurement of trendy building. Also, they are in the reactive stage about re
operates, ideology and strategy of the top manager, and special characteristics of the members. This organizational culture can be divided into two parts, a dominant culture and subculture. A dominant culture basically refers to the core values that are shared by the majority of its members, showing the distinct characteristics of the organization. Subculture is said to be a culture that are shar