of sweats come out from armpit so it’s important to ventilate that part.
They want cool, light and waterproof operating gown.
Hard to use disposable gown -too expensive for private hospital.
Operating gown
- Safety : from bacteria, blood
Hygiene
Especially Dupont™, they offer many choices, so we can meet satisfaction.
- Environment-friendly
Inner wear
- Comfort – due to wi
People poured and drank coffee with a kettle.
Various brands of coffee shops appeared.
Must provide a special coffee.
A chance to experience a variety of taste and flavor in public tastings.
Principle to be consumed within 7 days.
Beauty becomes another asset, power
Concentration on their own interests and habits more
Spending habit of pursuing their own personalities rather than trends
70.3% answered as positive
consistent self-management' 34.7%,
'competent appearance' 27.5%,
'good image' 18.1%,
'expression of personality' 13.3%
'recovery of confidence' 4.9%.
1. 소비자행동이란?
소비자행동이란 Burk(1967)는 재화와 용역의 선택과정 및 사용과정에 관련되는 재활동을 포함하는 것이라고 서술하고 있으며, Engel(1982)은 소비자 행동을 경제적 재화나 서비스를 획득 사용하는 데 직접 관련된 개인의 행동이라고 보고, 이 행동에는 행위 이전, 행위 이후에 수반되는
Tangibles
Physical facilities, equipment, and appearance of personnel.
Empathy
Caring, individualized attention the firm provides its customers.
Responsiveness
Willingness to help customers and provide prompt service.
Customer want a delivery finished promised time and location
Also the condition of product is important
Hanjin set the customer protective policy
Real time del