소개글
[한국행정론] Voucher system(바우처 시스템)에 대한 자료입니다.
목차
1. Definition
2. Goal
3. operation
4. Case analysis - social service voucher system
본문내용
4. Case analysis - social service voucher system
a. Definition
Social service voucher system(SSVS) is the system that is provide high quality- various service for the elder, the disabled, pregnant women and child. Since 2007, Korea have practiced for about two years.
b. Operationproject
the number of users
budget
(the national treasury)
elderly care service
7731
287(100)
disabled assistance service
10390
1696(1124)
neonatal assistant service
2364
340(258)
visited care service
18625
761(536)
disabled children's rehabilitation service
6267
431(289)
unit: 100 milion won
(2009.2)
c. Evaluation
1)efficiency
The purpose of voucher's efficiency is to improve people's welfare through enlarging customers' selection. 바우처 사업 효과 분석 및 평가 방안 연구 최성은, 최석준, 2007
To enlarge customers' selection, sufficient providers should exist. Service of high quality can be provided by competition between many providers. We can estimate efficiency of the system by the number of provider, changing number of users and degree of satisfaction.
The number of providers
The number of service changing
Effectiveness
degree of satisfaction
① the number of providers
the number of providers (unit: location , end of July 2009 )
project
2007year
2008year
2009.7
total
1320
2314
2951
elderly care service
479
490
506
disabled assistance service
407
453
455
neonatal assistant service
-
190
204
visited care service
-
292
302
disabled children's rehabilitation service
-
-
632
->Since 2007, the table shows that the number of providers is increasing. That means competitive activation among providers which is one of the voucher's purpose. We can see that the market mechanism is introduced in the public sector. Through competition among providers, voucher system solves existing problem that is from one sided service providing way and improves efficiency.
② the rate of service changing
the number of change
elderly care service
disabled assistance service
neonatal assistant service
visited care service
none
19859
20345
44816
20563
1
1012
2527
51
400
more than 2
75
229
1
3
changing rate
5.4%
13.5%
0.2%
2.0%
참고문헌
Wekipedia 백과사전
사회서비스 바우처 사업 2년의 평가와 과제, 김용득, 2009
바우처 사업 효과 분석 및 평가 방안 연구 최성은, 최석준, 2007