소개글
[mis] 하얏트 호텔의 정보시스템(영문)에 대한 자료입니다.
목차
About Hyatt Hotel
System order
Reservation – spirit system
Check-in - Opera
Room Service - Cognos
Daily settlement of accounts - Hyperion
Check-out - Opera
Problems and Solution
본문내용
About Hyatt Hotel
The Hyatt House, at Los Angeles International Airport on September 27, 1957
The fastest growing hotel chain in U.S.A
In 1969, open Hyatt's first overseas hotel
In 1980, introduce the Grand Hyatt and Park Hyatt brands
Hyatt has over 340 hotels worldwide.
System order
1. Reservation
2. Check-in
3. Room Service
4. Daily settlement of accounts
5. Check-out
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Solutions
1. Right Now
Hyatt operate to employee can solved customer's demand before all job.
2. The Running-Long View
Hyatt can develop their own integrated management information system.