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분야
ppt2.Change Programd Increase Inner Contradictions
3.CEOs Undermine Empowerment
4.Employees Have Their Douts
5.Change Professionals Inhibit Empowerment
6.What is to Be Done?
Q & A
If the Inner contradictions are brought to the surface and addressed,
They can be dealt with successfully
But if the contradictions remain buried and unacknowledged
They become destructive force
To illustrate consider the advice that currently represents best practice for implementing and promoting
Define a vision
Define a competitive strategy
Define organizational work processes
Define individual job requirements
Use of champions sends a similar mixed message to employees.
The champions pursue performance objectives with tenacity, managing by decree
reinforce the top-down control
employees to feel that management is in control
So Jack listens politely as Tom warns him about the dangers of backsliding and exhorts him to be more persistent and than Jack goes on about his business.
In the end, everyone is frustrated. When change programs are imposed without recognizing the limitations of empowerment and when managers and employees are not helped to deal effectively and openly with them, the organization ends up getting worse more and more.
