Ⅱ. Main body
1. Leadership
1-1. Management philosophy
1) Do they have mission?
① Evaluation
Evaluation(I ): very good ( ) good ( v) average ( ) bad ( ) very bad ( )
Evaluation(E): very good ( ) good (v ) average ( ) bad ( ) very bad ( )
② Reason
▷We will focus our energy on performing services that are consistent with our mission by de-centralizing authority, empow
PART 1. 서 론
1. 리츠칼튼 선정이유
‘서비스’ 하면 제일 먼저 떠오르는 업종은 바로 ‘호텔’이다. 왜냐하면 인적 서비스와 물적 서비스를 모두 갖추었고 두 가지 다 다른 업종에 비해서 최고이기 때문이다. 인적 서비스는 접촉 종업원과 고객이 만나 이루어지는 서비스를 말하는데, 호텔의 벨보
not to suffer new house syndrome. 2 Well-being becomes a trend not only in clothes and food but also in house.
Professionalism, Safety
Customers are getting finicky. They are not just satisfied with the products and service that company provides any more. They evaluate the product and service and show their opinions without hesitation as a name of “Prosumer” and “Cresumer”.
Food items are classified as "directs" or "stores." ("Directs" are charged to food costs on the day of receipt, "stores" enter storage records, such as perpetual inventory forms, and are charged to food costs when issued. See Chapter 9.) Each beverage item is classified as liquor, beer, wine, or soda. Columns in the sample forms post bar Scotch and house chablis wine.
⇒ 4. 8~13 행에는 유