and empower your customer service team, and find people that are passionate about customer service.
7. Create a culture book.
8. Give great service to everyone: customers, employees, vendors, and investors.
9. Make culture part of everyone's performance review.
10. Have the entire company celebrate great customer service.
iii. Organizational Structure
Zappos.com is an electronic co
and empower your customer service team, and find people that are passionate about customer service.
7. Create a culture book.
8. Give great service to everyone: customers, employees, vendors, and investors.
9. Make culture part of everyone's performance review.
10. Have the entire company celebrate great customer service.
iii. Organizational Structure
Zappos.com is an electronic co
And these types of teams take short term operation plans each and because of their diversity, they usually take complex differentiation format. However the upper level of strict and vertical hierarchy structure offers long term operation plans and simple differentiation format. As a result, the communication between upper side and lower side of structure did not flow properly and even formal athl
differentiating itself with minimizing the cost structure thus being able to offer the lowest price.
6.3. What new strategies would you advise your company to pursue to increase its competitive advantage?
Mergers and Acquisitions Mergers and acquisitions have become one of the most important corporate-level strategies in the new millennium. Merger and acquisition strategies are important to
and a meaning
(1) Project Background
○ Worsening income distribution structure and Vulnerable stratum tend to enlarge
-Since the mid-1990s, income inequality is much worse, The middle class is reduced and the poor enlarge
- Enlarging the new under-privileged class such as International marriage home and refugees home
○ Increasing of Regional, School stratum differentiation and