care is known as acute healthcare and can be either elective care or emergency care.
Elective Care:
planned specialist medical care or surgery
Emergency Care:
provided medical service in case of urgent care need
NHS Trust
(Acute Trust)
Managing Hospitals
Foundation Trust : More financial and operational freedom
Ambulance Trust
Providing treatment and transport at the sc
market. Its strongholds are Europe and Northeast Asia. For example, it released internet mobile phone in early stage and even a special model ‘VERTU’ diamond decorated phone.
2.2.5 SERVICE
Nokia Care
As a customer service center, Nokia care helps customers to utilize Nokia’s product as much as possible. It successfully operates Nokia care line, Nokia care center, and Nokia authorize
1. Executive Summary (less than 1 page)
Only a couple of years before Cyworld used to be the most used SNS service in Korea. The invention of Cyworld came as a huge shock to most of us back then. However, the Cyworld’s great success didn’t last very long. Cyworld was reluctant to adapt to consumer’s new life style as quickly as the other SNS such as Facebook, and as the smart phone become
What is NHS?
The United Kingdom's
HealthcareService
▼
solid healthcare should be available to all citizens, regardless of their income.
The taxation of nhs
90% general taxation
(998억 파운드, 한화 170조원 )
-service: 90%
-Management operating expense : 10%
PRIVATE HEALTH CARE
- Private Health Care is funded largely by private insurance contributions
- Many comp
2. Russian customs and characteristics
1.Greeting
Shake of the hand gripping tight in place of a formal greetings.
Usually people close to each other a hug than a handshake.
2.Nominal
conscious of status or identity, so they prefer to be called as the title of the job or position
3.Dining etiquette
Russian people regard lunch as the most important eating of a day and Ru
벤 앤 제리는 그레이스톤이 납품사로 자격을 갖출 수 있도록 시간과 에너지 투자함
그레이스톤에 다른 납품업체보다 높은 프리미엄 가격 책정 (저소득층 직업훈련 비용감안), 1998년 이후 상호합의하에 프리미엄가를 낮춰가고 있음
그레이스톤의 경쟁력 확보를 위한 노력
전문성 강화노력
독특한
a lot of works which are needed to be solved by themselves when we analysis the local government microscopically. In a macroscopic side, the innovation is important, but they should care of the other problems too. Also, the local residents want the government to be sensitive to them as the local administration's environment is being more multiplicate and a social flow is being more democratic.
Service가 효과적으로 기능하기 위해선
Sector간의 Connection, Coordination이 중요
Managed Care and Mental Health (Contd.)
Managed Care는 Health Care자원이 배분되는 방식으로 근본적으로 바꿈
현재는 미국인의 대부분에 적용
행정적 매커니즘은 정신치료 전문가들의 인센티브 구조를 바꿈
“Demand-side
and are its customer and its caretaker.
Customer web interactions become conversations, interactive dialogs with shared knowledge, not just business transactions.
Web-based customer care can actually become the focal point of customer relationship management and provide breakthrough benefits for both the enterprise and its customers, substantially reducing costs while improving service.
3) 기능적 간호방법
• 간호를 기능적으로 분리해서 각 업무별로 담당간호사를 배치하여 특정 간호업무를 수행하게 하는 방법 ex) 투약간호사는 투약의 업무만 하는 경우
• 간호사의 업무를 근무시간 동안에 수행하도록 하는 방법
• 세계 2차 대전의 결과로 환자수가 급증하고 병원 설립이