culture :
1. Commit to customer service, and make it part of your mission - not just a department.
2. Come up with committable core values.
3. Actively manage your culture based on your core values, in every single department.
4. Make "WOW" part of your company's everyday vocabulary.
5. Remember that customer service is an investment, not an expense.
6. Trust and empower your customer
culture :
1. Commit to customer service, and make it part of your mission - not just a department.
2. Come up with committable core values.
3. Actively manage your culture based on your core values, in every single department.
4. Make "WOW" part of your company's everyday vocabulary.
5. Remember that customer service is an investment, not an expense.
6. Trust and empower your customer
history, this NGO has reduced 10,000 tons of waste, saved 59,200,000,000 won of social cost, and prevented 240,000 tons of CO2 emission. Most significantly, it provided an opportunity and incentives for 14,000,000 people to recycle and reuse. Beautiful Store is promoting good deeds to make changes in our society and these environmental changes will sustain the earth for a while longer for our nex
on doing cyworld during duty. This means that cyworld put down roots in our daily life, and became a pattern of life. Now it is one of the social and cultural phenomenon.
Cyworld is an internet community company that helps people build interpersonal relationships by an imaginary society based on real name system and sharing information based on confidence.
es
Appeal
Culture Strength
Decision
Making
Ethical Decision Making Framework
4 You
Matrix Structure
George and Jones (2005), state that the matrix organizational structure
All Channel
Use same channel
All channel communication allows employees to communicate actively with each other, making all members free to contribute
Customer
Employee and customer are communicate each other
2.2 INTERNAL ANALYSIS - Corporate Value-Chain (primary activitiesPrimary Activities)
2.2.1 INBOUND LOGISTICS
Rigorous Suppliers Selecting And Local Purchasing
In purchasing aspect, Nokia completely controls the quality through rigorous suppliers selecting. All of Nokia mobile phone manufacturing bases in worldwide use of Nokia’s global purchasing system and CQTM, which is global organizat
Club activity
Club activity-Korea
Club activity-Japan
Differences Between Korean club and Japanese club
Club activity-Korea
Field – Exercise. Symposium, Movie, Music, etc
Usually one club per one student
Activity – 3 or 4 days a week
Purpose – “Friendship”
Student-centered – Lack of experts(Lack of expertise)
Characteristics – Activity < Friends
active within 18 local primary schools. Singita has also worked closely with these schools to assist them develop their infrastructural requirements that the Education
Department was not able to fund. These include the construction of school kitchens, school halls and ablution facilities. Singita responds to the needs identified by the various schools and at any one time is aware of their priori
culture where people are treated with care, honesty and respect.
Aspect of work % of satisfaction
Relationships 88.6
My role and the work I do 86.9
Benefits 84.4
Workplace culture 83.4
Company values 82.6
Work/Life balance 82.0
Learning and development 80.2
Pay, benefits and recognition
While the workers were very satisfied with existing benefits, they felt there should be more incenti
- To selectively expand its channels of distribution in important markets around the world without compromising the value of the TIFFANY&CO. trademark;
- To provide superior customer service;
- To maintain an active product development program;
- To increase its control over product supply through direct diamond sourcing and internal jewelry manufacturing;
- To achiev