business grows faster processes are needed. PB needs to get both customer’s satisfaction and business efficiency. Therefore, standardized and organized systems which can deal with plenty of stores and products at the same time are adopted.
With the bakery industry growing, many competitors threaten PB’s position. So, the company has to develop new system managing customer effectively. SPC gr
Feature and weakness
4TB data warehouse system
3 database administrators
use the data warehouse to analyze only the “Back-of-house”
How long it took employees to prepare food in the kitchens ?
Solution
To increase administrators or improve workers performance
To analyze not only “Back-of-house”, but also “Front-of-house”
How long servers were spending t
The first Red Lobster opened in 1968 in Lakeland, FL as a "Harbor for Seafood Lovers" and was founded by Bill Darden
A 19-year old Joe Lee would help Darden run the restaurants and would become President of Red Lobster as the company expanded in the Southeast.
Darden Restaurants was spun off from General Mills in 1995 and included Olive Garden, which opened its first restaurant in Orlando o
I - 5. Human Resource Management
▮ Training
Hilton Hotel hires professionals to increase employee’s’ foreign language (Japanese and English conversation) ability to provide better service. Also intranet installation for OJT(On-the-Job Training), and special program to connect performance evaluation and promotion are being implemented. And the hotel is practicing the doctrine of Conr
Chili's Grill & Bar (Chili's) serves American food influenced by Tex-Mex cuisine(Tex-Mex is a term for a type of American food which is used primarily in Texas and the Southwestern United States). Chili's is founded by Larry Lavine and has over 1,000 casual dining restaurants, mostly located in the United States.
Macaroni Grill is a chain of Italian food casual dining restaurants in the US and C
_Hard to satisfy local responsibility demands
_Highly dependent on suppliers
“Where would IKEA have been today,
if it was not for the problems
faced with Swedish suppliers
in the early 1960s?”
_Sofa weren’t big enough
_Drawers were not deep enough
_Glasses were two small
_Curtains too short
_Kitchen didn’t fit U.S size appliances
Eating: essential aspect of our lives
Globalization of American Restaurant Industry
Familiarity of Companies
Ex. McDonalds, Domino’s Pizza etc.
Well Known Characteristics of Industry
The average American eats out five times a week
Largest employer in the private sector
Recent economic crisis in Europe, North America and Asia, all posted negative sales growth during 200
7. Improvement of company’s image
->Sponsored WWF, 3.6 million bottles of water to Soutwest China
8. Bottling System
The system that can produce, distribute and sell numerous products of coca cola.
Partnered with Twentieth Century Fox on a global promotion campaign for Coca Cola Zero® and director James Cameron’s epic adventure and blockbuster film Avata.
Stockholders
If a mo
Name of company Location Fares(weekend, night)
Dragon Hill Spa
Yongsan-gu, Hangangno Adult:12,000
Child:6,000
Sports club Seoul Leisure
Songpa-gu, Ogeum-dong Adult:10,000
Child:4,000
Gang-byun Spa Land
Gwangjin-gu, Guui-dong Adult:8,000
Child:5,000
Oasis
Dongdaemun-gu, Jangan-dong Adult:8,000
Child:6,000
24hours Seoul Leisure sauna
Seongbuk-gu, Gireum-dong Adu
2. Vision & Business Idea
IKEA company’s vision is to create a better everyday life for the many people. Their business idea supports this vision by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford customers. The basic thinking behind all IKEA products is that low prices make well-designed, func