13.1 SYSTEMS AS PLANNED ORGANIZATIONAL CHANGE
Systems Development and Organizational Change
[그림]organizational change carries RISK
and RETURN
새로운 정보 시스템은 다양한 조직변화를 일으킴.
이러한 조직 변화는 위험과 보상을 수반하는 정도에 따라 4가지의 형태로 분류됨.
Automation(자동화)
√조직 변화의 가장
Organizational Control
“Process by which managers monitor and regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals.
Importance of Organizational Control
Increase
Efficiency
Effectiveness
Performance Level
Innovation and Risk Taking
Discussion 1
What is the relationship between
system can be divided into 4 periods. First, on March, 2001 Galleria first organized the CRM task force(T/F). Second period is from the formation of the CRM team to October, 2001. In this period the CRM team analyzed the present situation of their customer information and system. At the same time they planned to introduce the CRM system, and selected some collaborating company to help them out es
1. Eagerness to take on new challenge
Nike’s innovative spirit and openness to challenge
Nike's creative and risk-taking culture
4. Satisfying Internal Customers
Employee Satisfaction
Loyalty and organizational commitment
Core Success Factor: Human Resource
Innovative ideas from employees
Focusing on intrinsic rewards
Organizational SystemOrganizational Struc
organizational system
직원 노조 대표의 존재
조직의 보편적인 경영 철학
직무 재설계의 비용
“진단”
Multimethod Job Design Questionnaire을 통해 “4가지 접근법 평가”
동기적 접근(motivational approach) 기계론적 접근(mechanistic approach)
생물학적 접근(biological approach) 인지적 원동력(perceptual motor)
“