Certificate
Operational Excellence
Service Excellence
Innovative Excellence
50.7% of people purchase productfor Gift
“The Study on the Factors affecting Customer
Satisfaction in the In-flight Duty-Free shop ”,
Su-min Ji, Graduate School of Chung-Ang University
“Outstanding
gift wrapping is a way to
give satisfaction
To a person and
motivate customers
to pur
고객과 종업원 사이의 상호작용은 시장이 성공하느냐 실패하느냐에 중대한 영향을 미치는 요소이다. 특히, 서비스 질은 중추적인 역할을 한다. 종업원에게 평균 이상의 관심을 기울이는 회사는 대부분 가장 성공하는 회사가 된다. 성공한 회사들은 종업원들을 잘 훈련 시켜서 처음부터 적절한 서비스
살펴보면 다음과 같다.
1)서비스(service)의 가치
2)사회정의(social justice)의 가치
3)개인의 존엄과 가치(dignity and worth of a person)
4)인간관계의 중요성(importance of human relationships)의 가치
5)성실(integrity)의 가치
6)능력(competence)의 가치
결론
2.본인이 가장 중요하게 생각하는 사회복지가치
[참고문헌]
Export the service concept
Import customers
Transport customers to new locations
involves services to the customer’s physical possessions.
Export the service to a local service factory.
Import customers
Export the information via telecommunications and transform it locally.
Market Drivers
Competition Drivers
Technology Drivers
Cost Drivers
Government Drivers
Ⅰ. Introduction
1. Research Background
In 1980s, Korea has represented the democracy. The democracy ideology has selected in Korea by main ideology. According this flow, municipalism's importance grow bigger. The main contents of municipalism is to provide the local public service by civil's needs. This smooth supply about the local public service is one of the important index that can