Service
고객이란?
고객은 the customer 가 아니라 a customer이다 (by 피터 드러커)
바로 한 사람 한 사람이 다르고 소중하다는 것이다.
고객은 감성적이고 비이성적이고 즉각적이다.(by 톰 피터스)
직원이란?
외부고객을 위한 내부고객 이다.
직원들을 fun 하게 한다는 것이 CEO의 최고의 명제다.
Ex) 미국 애틀
the student to go the right way.
Even the students study on their own with 눈높이, if there is no positive change to them, the students feel this gap.
The first step of Consumer Choice
-Need recognition
Usually, theservice receiver tend to find out what they need or want, but in this case they are young to do this.
Their parent feel needs of extra education for the kids.
The sec
the session 1, SKT focuses on overall understanding of IT industry, SKT’s
history and basic management knowledge such as problem-solving. First of all,
new comers learn a large amount of knowledge such as SKMS and SUPEX at SK
academy which is for executive and employees education site in advance. And
secondly, getting together at FMI, they do ice-breaking as a first team project
thetheater.
Day of each month ★, March 14, 1000 yen a movie!
Wednesdays ★ The Redisudei. 1000 yen for women!
If you are over age 60 ★ The uniform 1000 yen at any time!
Premier screen except ※. Discount coupons can not be combined.
Contact 03-5775-6090
Please note the correct phone number multiplied ※.
(Contact Customer Service About 24 FAX-hour tape)
※ AM 10:00 ~ 9:00 PM
Manager에게 가장 중요하게 다루어지는 문제가 되고
있음.
❖HRD(Human Resource Development)
현재와 미래에서 요구되는 Skill들을 학습할 수 있는 기회를 구성원에게 제공하는
조직의 시스템 및 계획된 활동들.
Set of systematic and planned activities designed by an organization to provide its members
with the opportunities to learn n