overseas popularity)
However, Ralph Lauren is perceived as not a very popular brand
(young image, Korean popularity, price competitiveness, peer)
1) Criteria
Goal : Improving their brand loyalty
Two main approaches for customer service
Personalized approach
Standardized approach
2)Suggestions
Providing service that exceeds customer expectation level
Reinforce per
grand
prize Again.
Kumho Asiana
MBA 15 million won/6 months support,
not grant a degree
Yonsei niversity, Korea University, Seogang University
Domestic
MBA 15 million won, 2 years support,
grant a degree
Yonsei University, Korea University, Seogang University, Pusan national University
Oversea
MBA Government aid
(government expense 130 million won, grant a degree)
traveling on official business. The housekeepers, who were fired without previous notice although some of them had worked for the Hyatt for over 20 years, became collectively known as the Hyatt 100. In December, 2009, Hyatt was named the "Massachusetts Scrooge of the Year" by Jobs with Justice. As of December 31, 2010, Hyatt Hotels Corporation's worldwide portfolio consisted of 453 properties
Hy
History of Hotel
Since welcoming its first guest in 1987, The Paradise Hotel & Casino Busan has become Busan's premiere five-star establishment whose popularity with local and international travelers led to the opening of an Extension in 1999. It has garnered numerous awards including The Golden Key in interior design by the American Hotel & Motel Association in 1989, the best Hotel in 1992 and
travel in Uzbekistan. Invitation from Uzbekistan is helpful for getting visa more easily.
,
Exchange Rate $ 1 = 2200 sum = 1130 won (2010.12.07)
It is difficult to use internet in Uzbekistan without a few internet cafes.
SWOT Analysis
Strength Weakness
- A lot of historical attractions and ancient monuments / Good location
- Friendly
- Inexpensive price o
overseas. In this period there was the significant shift from conventional break-bulk terminals to container terminals. It brought a fundamental change in the function and layout of terminals. To deliver cargo more safely and efficiently carriers used containers. Therefore the port had to provide container distribution service and the port authority worked on port marketing. The scale of the port
JinAir
Strength
Early Bird System
Zone Distribution
Safety Certification [IOSA]
Sole LCC to provide flight to Guam
Weakness
Inconvenience
Limited Service during the flight
Brand Dilution
Market Cannablization
Opportunity
open skies
increasing number of overseas and
domestic trips
Travel distance
1) Short-haul travelers : Desire of schedules' convenience, punctuality, speed, stability.
2) Long-haul travelers : Similar thoughts with short-haul travelers + preferred time of arriving (They want to work in next day after arriving).
- Emphasized the importance of supplementary services : Competition has become fierce about commercial market.
- Emphasized high-image building
③'Beautiful Smiles'
④‘World-class Service
'China and get answers from midfield’
This ad shows attractions and harmonize the
teachings of Chinese ancient sages tell our
customers’ travel needs. This series created by the
word of the good old days of getting through the
wisdom in the sense that the current is transmitted
intact to impress said.
Travel companies are able to make a reservation directly
through the connection with 20 airport reservation system
[SPIRIT SYSTEM]-Central Reservation System of Hyatt
Purpose: Set up for increasing the ratio of the number of
reservation per a call without increase the average time for answering a call
Special Feature: Having a purpose of providing faster and