Internal
1) 디카를 구매했던 경험
- 구매한 적이 있는지, 있다면 어떤 것인지, 만족을 했었는지,
불만족 했다면 그 이유는 무엇인지
2) 소비자의 특징
- 소비자의 나이, 연령, 성별 등
3) 소비자의 동기
- 취미 생활 목적, 작품 사진 목적, 여행 시 휴대 목적 등
External
주위 사
Consumer Behavior]
(1) 소비자 스스로들에 있어 소비자 행동연구 필요
① 소비자 스스로가 자신의 욕구와 구매동기를 잘 이해함
② 기업의 마케팅 전략에 대한 성격과 효과를 이해함으로써 소비행위에 반영
③ 의사결정과정의 복잡성을 이해하고 그 과정에 대한 지식을 습득함으로써 효율적
Perception
: 연령이 낮을수록 편안한 착용감 보다는 화려한 디자인과 스타일의 속옷을 선호하고, 반면, 소득이 높을수록 브랜드를 중요시한다.
4. Needs
: 여성들이라면 누구나 자신의 몸매를 남들에게 좋게 보이고 싶어한다. 뿐만 아니라 좋은 몸매를 가졌을 때 자기 자신이 갖는 만족감 또한 상당히 크
consumer perceptions of store locations and shopping areas are more important than actual location.
Ease of parking in the area, quality of merchandise offered by area stores, checkout procedures, display and presentation of mercandise, and ease of driving to an area.
(5) Sales personnel
* Knowledgeable and helpful salespeople are still
important when choosing a store shopping c
they were delivered clean
in the natural situations
Which is uncomportable
Consumer can do nomally
With white
th
the image that clean and fresh morning
appeal that urban and
sophisticated
delicate and sensitive
the format is speech
About using experience
For everyday like freely and
fresh
Reach every woman with our product
Impossible, but still a goal
There is a consumer decision-making process, as you can see.
The consumer decision-Making Process consists of 5 steps like this picture.
For example, 은주 want her phone to change smart phone. This step is a problem recognition.
So, 은주 collect information by searching Internet, listening to advices of her friends who are using them, watching advertisement, or visiting a store, or some
access/usage.
-Those who have sufficient financial background that can directly lead to purchase actions.
Those who didn’t buy smart phone yet
From the surface, the accentuation of function in the iPhone(4G) is a strategy taking competitors in consideration. However, changing the fundamental perceptions of consumers (non-smart phone users) is the ultimate strategy.
perception towards Raison is still negative and attributes to the taste of Raison.
2) The brand perception was an important factor for building consumers’ brand loyalty.
3) The perception towards domestic brands was inferior to foreign brands.
4. Suggestion
In order to make Raison POP escape from the slump of sales, we developed the 3R strategy: Retain, Renewal, and Repositioning. Accor
Raise in consumer awareness
: TV commercials
and print ad
Change in perception
through actual experience
:Burger patty
& Salad (vegetable)
Sample tryout
@ Eetaewon, Apgujeong, Kangnam station
-기존의 높은 가치를 가지공 있는 브랜드를 이용하여 새로운 제품을 추가하거나,
제품을 개선하는 전략
상표전략의 평가 및 제언
ABC’s 상표확장전략 (re-)positioning (dis/parity with parent brand)
:브랜드 자산을 활용한 대표적인 마케팅 전략의 한 방법
기존의 브랜드에 대해 소비자가 가지고 있는 브